Support Policy 

Effective Date: 10/03/2025 

Fromal TTBMATH Distiller is committed to providing high-quality customer service and support for all purchases and services made through our website. 

 

1. Customer Support Channels 

• Email Support: ben@ttbmath.com 

• Phone Support: +1 (551) 238-7791 

• Contact Form: Available on our website under the “Support” or “Contact Us” section. 

 

2. Support Hours 

• Monday to Sunday: 9:00 AM – 12:00 AM (midnight) 

• Holidays: Response times may be delayed. 

 

3. Response Times 

• We aim to respond to all inquiries within 24–48 business hours. 

• Technical or order-related issues may require additional time for investigation and resolution. 

 

4. Types of Support Provided 

• Assistance with online orders and payments. 

• Guidance regarding shipping, delivery, and tracking. 

• Help with account access or technical issues on our website. 

• Information about products, services, and responsible consumption. 

 

5. Limitations of Support 

• We do not provide medical or health-related advice regarding alcohol consumption. 

• We are not responsible for delays or issues caused by third-party shipping providers or external payment processors.